Technical writing is the process of translating technical ideas into words that a specific audience will understand.It is used in fields such as computer hardware and software, chemistry, aerospace, robotics, finance, consumer electronics, and biotechnology.

Technical writing exists to communicate useful information. Technical communication is created and distributed by most employees in service organizations today, especially by professional staff and management. Writing well is difficult and time-consuming, and writing about technical subjects in a technical style compounds the difficulties. To be useful, information must be understood and acted upon. Fortunately, NOVA has the tools and techniques to make writing more accessible and easy to understand.

NOVA can provide printed and electronic documentation for diverse publishing requirements, from start to finish.

NOVA utilizes many software suites including Word, PageMaker, FrameMaker, InDesign, PhotoShop, Adobe Illustrator and Quark XPress. By constantly updating their hardware and software, NOVA remains on the cutting edge of documentation provision.
NOVA can provide the format suitable for your needs or give professional advice on formatting issues from paper size and folding requirements to document style and bindings, web design, or layout.

Depending on the document design parameters and audience, the steps involved in creation are interchangeable, but the general procedure is a seven-step process:

1. Initial Consultation
Generally a telephone or email conversation setting out the various requirements on both sides including timescale, number of pages or words, and deliverables list.
The result of the initial consultation is a free costing estimate from NOVA within one working day.

2. The Non Disclosure Agreement (NDA)
Typically, we advice any client to sign an NDA before any information is made available. This initiates an understanding of mutual communication and trust.

3. Information gathering
NOVA collects working samples and relevant documentation to begin the writing process.

4. Draft 1
The first draft of the document is prepared by NOVA for review. The first draft consists of the raw materials for the final draft of the document. Typically, format and images are incomplete after the first draft.

5. Draft 2
The second developmental draft of the document is prepared by NOVA for review. Formatting and images are in place after the second draft, as well as a good proofing and developmental edit.

6. Draft 3
The final draft of the document is prepared by NOVA for review. The document is complete after the final draft and the project can move into the closing debriefing.

7. Debriefing and client feedback
Typically a face-to-face meeting to assess client satisfaction and resolve any remaining issues.

The length of time taken in documentation creation depends on type and customer production schedules, but typically it takes one month (approximately 25 working days) from start to finish.

NOVA also provides an expedient documentation service for tight schedules, though the final cost tends to be higher depending on the man-hours involved.

NOVA’s close-knit team provides one-stop documentation solutions from project inception to realization. Whatever your communications needs, NOVA can offer a viable solution to help you communicate with your clients.

If you aren’t certain what your client needs, NOVA has the experience to advise every step of the way. Consultation advice is a phone call away.

The final solution is clear–value to you and your product.

A Non Disclosure Agreement, or NDA, is a contract entered in to by two or more parties protecting intellectual rights to confidential materials or knowledge the parties wish to share with one another for certain purposes, but wish to restrict from general use.

NDAs are commonly signed when two companies or individuals are considering doing business with one another and need to understand the processes used in one another's businesses solely for the purpose of evaluating the potential business relationship.